If you would like to add a task to an open ticket, it is crucial to add the new one…
Whether it be an Incident, Request, Knowledge Article, Story etc., the process for leaving comments and work notes is the…
To create a Request without having to go through the Service Portal and staying within ServiceNow, make your way over…
As you first log in to ServiceNow, you will be navigated to your dashboard, as seen below: Naturally, the labels…
https://uscprovost.service-now.com/sp This is the homepage to our new ServicePortal. From here, submitting a request is as simple as clicking ‘Get…